Your privacy matters to us. This Privacy Policy explains how abcph Casino collects, uses, stores, and protects your personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and all applicable regulations.
Summary: abcph Casino ("abcph," "we," "us," "our") is committed to protecting the privacy and personal data of all users of the abcph platform at abcph.app. This Privacy Policy describes what personal data we collect, why we collect it, how we use and protect it, and what rights you have under Philippine law. By registering an account or using the abcph platform, you acknowledge that you have read and understood this Privacy Policy.
abcph Casino operates the online gaming platform accessible at abcph.app, offering casino games, sports betting, and related entertainment services to players in the Philippines. In the course of providing these services, abcph necessarily collects and processes personal data about its users.
This Privacy Policy applies to all personal data collected through the abcph website, mobile browser experience, customer support channels, and any other touchpoints through which you interact with abcph. It applies to registered players, prospective players, and visitors to the abcph website.
abcph is committed to full compliance with the Philippine Data Privacy Act of 2012 (RA 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). We are also guided by the data protection requirements of the Philippine Amusement and Gaming Corporation (PAGCOR) as part of our regulatory obligations.
For the purposes of the Data Privacy Act of 2012, abcph Casino is the Personal Information Controller (PIC) in respect of the personal data you provide when using the abcph platform. As PIC, abcph determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
abcph has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. Contact details for the DPO are provided in Section 15 of this Policy.
abcph collects the following categories of personal data in connection with the provision of its services:
| Data Type | Examples | Required? |
|---|---|---|
| Full legal name | First name, middle name, last name | Mandatory |
| Date of birth | Day, month, year | Mandatory |
| Contact details | Philippine mobile number, email address | Mandatory |
| Residential address | Street, city/municipality, province, ZIP | Mandatory |
| Government ID | PhilSys ID, passport, driver's license, UMID | KYC required |
| Selfie / photo verification | Liveness check image | KYC required |
| Data Type | Examples |
|---|---|
| Payment account details | GCash number, PayMaya number, bank account name and number |
| Transaction records | Deposit amounts, withdrawal amounts, dates, reference numbers |
| Source of funds | Employment details, income documentation (where AML checks require it) |
abcph collects personal data through the following means:
abcph processes your personal data for the following purposes, each supported by a lawful basis under the Data Privacy Act of 2012:
| Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract |
| Identity verification (KYC) | Legal obligation (PAGCOR / AML regulations) |
| Processing deposits and withdrawals | Performance of contract |
| Providing gaming services and customer support | Performance of contract |
| Anti-money laundering (AML) monitoring | Legal obligation (AMLA, RA 9160 as amended) |
| Fraud detection and platform security | Legitimate interest / legal obligation |
| Responsible gaming monitoring and intervention | Legal obligation (PAGCOR responsible gaming rules) |
| Sending transactional notifications (deposits, withdrawals, security alerts) | Performance of contract / legitimate interest |
| Sending promotional communications (with consent) | Consent |
| Regulatory reporting to PAGCOR and NPC | Legal obligation |
| Platform analytics and service improvement | Legitimate interest |
Marketing Communications: abcph will only send you promotional emails or SMS messages if you have given your explicit consent during registration or through your account settings. You may withdraw this consent at any time by updating your communication preferences in your abcph account or by contacting our support team.
abcph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:
abcph may disclose your personal data to the following authorities without your prior consent where required or permitted by law:
Important: All third-party service providers engaged by abcph are required to process your personal data only in accordance with our instructions and applicable Philippine data protection law. abcph does not authorize any third party to use your data for their own independent purposes.
abcph retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | PAGCOR / AML regulatory requirement |
| KYC / identity documents | Duration of account + 5 years after closure | AMLA (RA 9160) record-keeping obligation |
| Transaction records | 5 years from transaction date | AMLA record-keeping obligation |
| Gaming history | 3 years from session date | PAGCOR audit requirements |
| Customer support records | 3 years from last interaction | Legitimate interest / dispute resolution |
| Marketing consent records | Until consent is withdrawn + 1 year | NPC consent documentation requirement |
| Technical / device logs | 12 months from collection | Security and fraud detection |
Upon expiry of the applicable retention period, abcph will securely delete or anonymize your personal data in accordance with its data disposal procedures. Where data is anonymized rather than deleted, the anonymized data may be retained indefinitely for statistical and analytical purposes, as it can no longer be used to identify you.
abcph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
Your Role in Security: While abcph takes extensive measures to protect your data, you also play an important role. Keep your abcph password confidential, enable 2FA, and notify us immediately at [email protected] if you suspect any unauthorized access to your account.
Cookies are small text files placed on your device when you visit the abcph website. They help us recognize your device, remember your preferences, keep you logged in, and understand how you use our platform so we can improve it.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens, fraud prevention | No – required for platform to function |
| Functional | Remembering language preferences, game settings, and display preferences | Yes – via cookie settings |
| Analytics | Understanding how players navigate the platform, identifying popular games, measuring page performance | Yes – via cookie settings |
| Marketing | Delivering relevant promotional content to players who have consented to marketing communications | Yes – via cookie settings or account preferences |
You can manage your cookie preferences through the cookie settings panel available on the abcph website. You may also configure your browser to block or delete cookies; however, please note that disabling strictly necessary cookies will impair the functionality of the abcph platform and may prevent you from logging in or accessing certain features.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by abcph. You may exercise any of these rights by contacting our Data Protection Officer (see Section 15):
abcph will respond to all verified privacy rights requests within fifteen (15) business days of receipt. We may request proof of identity before processing your request to ensure we do not disclose data to unauthorized parties.
The abcph platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gambling regulations. abcph does not knowingly collect personal data from individuals under the age of 21.
If abcph discovers or is notified that it has inadvertently collected personal data from a person under 21 years of age, it will immediately close the relevant account, delete the personal data collected, and return any deposits made, in accordance with applicable law.
If you are a parent or guardian and believe that your child under the age of 21 has registered an account with abcph, please contact our Data Protection Officer immediately at the contact details provided in Section 15.
Age Verification: abcph uses identity verification technology to confirm the age of all registering players. Providing false date-of-birth information to circumvent this check is a violation of our Terms and Conditions and may constitute fraud under Philippine law.
Some of abcph's third-party service providers, including cloud infrastructure providers and game software suppliers, may process personal data outside of the Philippines. Where such cross-border transfers occur, abcph ensures that appropriate safeguards are in place to protect your personal data, in accordance with Section 21 of the Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers.
These safeguards may include:
You may request information about the specific safeguards applicable to any cross-border transfer of your personal data by contacting our Data Protection Officer.
The abcph platform may contain references to third-party payment services (such as GCash and PayMaya) and game providers. When you interact with these third-party services — for example, when initiating a GCash deposit — you will be subject to the privacy policies of those third parties in addition to this Privacy Policy.
abcph is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party service you use in connection with your abcph account. abcph does not control how third-party services collect, use, or share your personal data once you have been redirected to their platforms.
abcph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, abcph will notify registered players by email and/or by posting a prominent notice on the abcph platform at least seven (7) days before the changes take effect.
The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the abcph platform after the effective date of any amendment constitutes your acknowledgment of the updated Privacy Policy.
If you have any concerns about changes to this Privacy Policy, you may contact our Data Protection Officer or choose to close your account in accordance with the account closure procedure described in our Terms and Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by abcph, please contact our Data Protection Officer:
Every connection to abcph is secured with TLS encryption. Your personal and financial data is never transmitted in plain text — ever.
abcph fully complies with the Philippine Data Privacy Act of 2012. Your rights as a Filipino data subject are respected and upheld at every step.
abcph never sells, rents, or trades your personal data to third parties for marketing. Your information stays within the abcph ecosystem.
Our platform undergoes periodic penetration testing and vulnerability assessments to keep your data safe from emerging threats.
Access, correct, delete, or port your data anytime. abcph responds to all verified privacy rights requests within 15 business days.
We tell you exactly what data we collect, why we collect it, and who we share it with. No hidden processing, no surprises.
Now that you know how abcph protects your data, join thousands of Filipino players who trust abcph for a safe, secure, and fair gaming experience. Must be 21+ to register.
21+ only · RA 10173 compliant · PAGCOR regulated · GCash & PayMaya accepted